Walk-up ATM, But Not Roll-up ATM
I like walk-up ATM machines. Too often only drive-thru ATM’s are available.
When I’m out using my wheelchair it helps to be able to roll up and use the ATM. But the above ATM presented a few of problems for me:
- The curb at the base prevented me from pulling up close enough.
- The height & angle of screen & buttons was too great to have used the ATM even if the curb wasn’t there.
- At other machines I tend to pull up with the machine on my right side, rather than straight in. But the ramp into the entrance prevent that as well.
I could have pulled up and stood long enough to have done my transaction, but not everyone can do that. This credit union needs to add this ATM & entrance to a list of future improvements. I’d like to see these be improved within a year. I will send my request to them.
– Steve Patterson