Home » Site Info » Recent Articles:

Readers believe Post-Dispatch online editor Kurt Greenbaum should be fired

December 1, 2009 Media, Sunday Poll 14 Comments

Kurt Greenbaum didn’t like the repeated anonymous comment from a reader on the website of the St. Louis Post-Dispatch.  He saw where the comment came from (a school) so he contacted them – a violation of a portion of their privacy policy:

We will not share individual user information with third parties unless the user has specifically approved the release of that information. In some cases, however, we may provide information to legal officials as described in “Compliance with Legal Process” below.

Compliance with Legal Process
We may disclose personal information if we or one of our affiliated companies is required by law to disclose personal information, or if we believe in good faith that such action is necessary to comply with a law or some legal process, to protect or defend our rights and property, to protect against misuse or unauthorized use of our web sites or to protect the personal safety or property of our users or the public.

He claims the person that submitted the comment resigned his job when confronted by his employer.  The alternative of putting the school’s IP address on a blacklist was ruled out by Greenbaum because he says it would prevent others at the same location from commenting on the website.  The truth is it means any comment submitted would have just been held until approved by him or someone else.

He either doesn’t know what he is talking about or lied to get the public to side with him on the issue.  Either way it was enough for me to vote in last week’s poll that he should be fired.

Q: Recently Kurt Greenbaum took action that allegedly caused a person to resign their job. Greenbaum should:

  • be fired 78 (54%)
  • resign 37 (26%)
  • keep doing his job 21 (14%)
  • unsure 9 (6%)

Total votes was 145 out of 2,463 visitors during the week.

Putting information out for public consumption and moderating comments is not an easy job.  I’ve been doing it here for over five years now.  It takes a lot to earn the trust of readers and Greenbaum made that more difficult for online readers of the Post-Dispatch’s website, stltoday.com.   Traditional print media needs to do all it can to cultivate online readership as fewer and fewer get their news in printed form.

– Steve Patterson

 

Thankful to be a stroke survivor

November 26, 2009 Steve Patterson 4 Comments

For nearly two years now I’ve been thankful every day that I am a stroke survivor.  That moment when you are certain your life will soon be over is surreal.  When I awoke from sedation in ICU almost a month later just the idea of still being alive was more important than the fact I couldn’t move my left side and that I had a tracheotomy to enable me to breath while I was on a ventilator.  Early on I was so very thankful the doctors didn’t reinsert the speaking valve after I removed it in my first days awake.

I’ve adjusted to my physical limitations.  It helps that each day, week, month my physical limitations are fewer.  In a way I am thankful for having had a stroke.  That may sound weird but it helped me lose 80 lbs.  I have become a more organized, focused person as a result.  As a disabled person I will be a better urban planner. Accessibility is not just minimum widths from guidelines for me — it is very real.

I’m thankful for my family, friends and all of you that read this blog.  Happy Thanksgiving everyone!

– Steve Patterson

 

Neighborhood meetings not a high priority for readers, new meeting structure needed

I’m going to make a broad generalization:  readers of this and other local blogs care about their neighborhood, their municipality and their metropolitan region as a whole.  I know I do and I sense that many of you do to.  The poll last week confirmed my theory.

Q: How often do you attend your local neighborhood association meetings?

  • Never 31 (35%)
  • Rarely 22 (25%)
  • Every time 18 (20%)
  • Occasionally 18 (20%)

More readers indicated they never go to their neighborhood meeting than those who always attend. Response was low, only 89 out of 2,873 visitors during the week.

So how does this prove they care? Wouldn’t their butt in a chair at the meeting be proof they care? By one measure, yes.  Continuing with generalizations, some love meetings.  They want to have meetings to plan future meetings and then have meetings to discuss how the meetings went.  The rest of us want to actually get something done.

It often comes down to personality type.  I personally absorb issues quickly and then get bored and impatient.  While others are still understanding the problem (or saying XYZ isn’t a problem) I’ve already figured out a handful of possible solutions.  I want to get all solutions on the table and determine which should be looked at in greater detail.  There is always one person that realizes the discussion will lead to change.  This type doesn’t like change and will now work to defend the way it has always been done.  Doesn’t matter what it is or the evidence that the old way no longer works.

What also doesn’t work is the 19th Century Robert’s Rules of Order being used as a structure for groups in the 21st Century.  Better alternatives exist but we so often turn to what we know rather than what is best.  MIT.edu has a good guide called A SHORT GUIDE TO CONSENSUS BUILDING: An Alternative to Robert’s Rules of Order for Groups, Organizations and Ad Hoc Assemblies that Want to Operate By Consensus.  From the intro:

Assume that a few dozen people have gotten together, on their own, at a community center because they are upset with a new policy or program recently announced by their local officials. After several impassioned speeches, someone suggests that the group appoint a moderator to “keep order” and ensure that the conversation proceeds effectively. Someone else wants to know how the group will decide what to recommend after they are done debating. “Will they vote?” this person wants to know. At this point, everyone turns to Joe, who has had experience as a moderator. Joe moves to the front of the room and explains that he will follow Robert’s Rules of Order. From that moment on, the conversation takes on a very formal tone. Instead of just saying what’s on their mind, everyone is forced to frame suggestions in the cumbersome form of “motions.” These have to be “seconded.” Efforts to “move the question” are proceeded by an explanation from Joe about what is and isn’t an acceptable way of doing this. Proposals to “table” various items are considered, even though everyone hasn’t had a chance to speak. Ultimately, all-or-nothing votes are the only way the group seems able to make a decision.

As the hour passes, fewer and fewer of those in attendance feel capable of expressing their views. They don’t know the rules, and they are intimidated. Every once in a while, someone makes an effort to re-state the problem or make a suggestion, but they are shouted down. (“You’re not following Robert’s Rules!”) No one takes responsibility for ensuring that the concerns of everyone in the room are met, especially the needs of those individuals who are least able to present their views effectively. After an hour or so, many people have left. A final proposal is approved by a vote of 55 percent to 45 percent of those remaining.

If the group had followed the procedures spelled out in this Short Guide to Consensus Building, the meeting would have been run differently and the result would probably have been a lot more to everyone’s liking. The person at the front of the room would have been a trained facilitator — a person with mediation skills — not a moderator with specialized knowledge about how motions should be made or votes should be taken. His or her job would have been to get agreement at the outset on how the group wanted to proceed. Then, the facilitator or mediator would have focused on producing an agreement that could meet the underlying concerns of everyone in the room. No motions, no arcane rituals, no vote at the end. Instead, the facilitator would have pushed the group to brainstorm (e.g. ” Can anyone propose a way of proceeding that meets all the interests we have heard expressed thus far?” ) After as thorough consideration of options as time permitted, the facilitator would ask: “Is there anyone who can’t live with the last version of what has been proposed?” “If so, what improvement or modification can you suggest that will make it more acceptable to you, while continuing to meet the interests of everyone else with a stake in the issue?”

If neighborhood meetings were run by consensus,  rather than Robert’s Rules of Order, participation would be greater and group decisions better.

– Steve Patterson

 

Readers embrace smartphones

November 17, 2009 Sunday Poll 1 Comment

Nearly 2/3 of the readers that voted in the poll last week have “smart” phones — small web-enabled computers that also send/received phone calls:

Q: What operating system does your mobile phone use?

  • Basic mobile/no idea of the OS 48 (36%)
  • iPhone OS (Apple) 35 (26%)
  • Blackberry (Research in Motion) 17 (13%)
  • Android (Google) 12 (9%)
  • Windows Mobile 9 (7%)
  • webOS (Palm) 6 (4%)
  • Other answer… 3 ( 2%)
  • I don’t have a mobile phone 3 (2%)
  • Symbian (Nokia) 1 (1%)
  • Hip Top (Danger’s Sidekick) 0 (0%)

Just as the increased usage of the original cell phone led to the near extinction of the pay phone, the increased use of smart phones will render obsolete the internet cafe where you pay by the hour to use a computer.  Public wi-fi will become more important.  Time marches on and technology will continue to change our lives and cities.

– Steve Patterson

 

Neighborhood meeting attendance

No matter where you live you are probably part of a neighborhood and that neighborhood very likely has regular meetings.  They may be quarterly or they may be monthly.  Some are casual while others can be more formal.  Some can be very productive while others never seem to move forward.  I personally have a low tolerance for neighborhood meetings.

The poll this week asks how often you attend your own neighborhood meeting?  Are you at every meeting or do show up rarely for the hot topic?  The poll is in the upper side sidebar.

In the comments below I’d like to hear some of your personal experiences. What do you like, dislike?  Any suggestions on how to get more people involved and how to set & accomplish goals for the neighborhood.

I’ll start.  I think Robert’s Rules of Order should be dumped.  Nobody likes to sit through meetings where people butcher the rules (“I motion that…”).  Instead the leadership should work toward decisions based on consensus.  Discuss.

– Steve Patterson

 

Advertisement



[custom-facebook-feed]

Archives

Categories

Advertisement


Subscribe