Wi-Fi & Armchairs Do Not Make McDonald’s Upscale
McDonald’s is attempting a makeover of its plastic interior and red roofs according to a new story in BusinessWeek:
The dining area will be separated into three sections with distinct personalities. The “linger” zone will offer comfortable armchairs, sofas, and Wi-Fi connections. “The focus is on young adults who want to socialize, hang out, and linger,” says Dixon. Brand consultant Robert Passikoff, president of Brand Keys, a brand consulting firm, says that Starbucks has raised the bar: “A level has been set by Starbucks, which offers the experience of relaxed chairs and a clean environment where people feel comfortable hanging out even if it’s just over a cup of coffee.”
The “grab and go” zone will feature tall counters with bar stools for customers who eat alone; plasma TVs will offer them news and weather reports. And in the “flexible” zone, families will have booths featuring fabric cushions with colorful patterns and flexible seating. The new design allows different music to be targeted to each zone.
It has not been said if the proposed McDonald’s on Grand has all the new elements described above. Even if it does, it won’t compensate for what we see on the outside: excessive parking, noisy drive-thru lane, glaring parking lot lights and continual litter problems. It is understandable that residents adjacent to the proposed site don’t want a McDonald’s as a neighbor.
Some have asked what the big deal is, that it is just moving across the street. Is it really that simple? Of course not. Those who think this is such a great idea most likely don’t live backed up to a drive-thru. The real issue is this section of Grand has been wounded for decades with such establishments. We are now at a make or break point of continuing down that suburban path or re-urbanizing the street. McDonald’s has been around for a while so I can see allowing them to rebuild on their current site but I see no reason for us to allow them to relocate to a different site. If forced to, McDonald’s can make the current site work by adding a retaining wall.
The next Gravois Park Neighborhood Association meeting will be tomorrow, Tuesday May 9, 2006 at 6pm. The meeting is held at the St. Matthew United Church of Christ, 2613 Potomac St. at Jefferson Avenue (map). Look for lively discussion of the McDonald’s issue.
– Steve