Newly Constructed Starbucks and Others Lack Mandated ADA Access Route
I want to see St. Louis reach its potential and be a much more pedestrian friendly place to live. I see many people out walking and jogging but we could have so much more sidewalk activity. I’m seeing more and more couples with babies out in strollers trying to navigate our sometimes unfriendly environments. I’ve written many times about the lack of an ADA (Americans with Disabilities Act) access route at Loughborough Commons to which people say someone is not going to walk to Lowe’s to buy drywall. Well, no sh*t. But people do still walk or use mobility devices to buy smaller items. I’m not suggesting we ban cars, simply make places accessible via various means. The ADA is federal civil rights legislation and, if actually followed, would make places more accessible to everyone including those elusive families we seek to attract to the city.
The newest Starbucks in the City of Saint Louis is located where Chippewa St (aka Watson, formerly Route 66) and Lansdowne Ave intersect — just east of both the well known Ted Drewes Frozen Custard Stand and a MetroLink light rail station. It recently opened but unfortunately it is about as auto focused as you can get.
The drive through lane, above, is front and center as seen from the public sidewalk. In the above image the front door is basically behind the right most umbrella. I’m not sure how they expect people from the very nice adjacent neighoborhood to walk there from the sidewalk — through the drive lane and over the shrubs? Someone in a wheelchair is out of luck.
Above, the situation is the same from the other side. You can stand on the sidewalk and read the menu of the drive-thru but you cannot access the door!
View from public sidewalk.
Basically anyone using a wheelchair to access the site must use the auto drive to get to the accessible area just beyond the maroon SUV and then backtrack to the door.
Not only is this dangerous, it is not ADA compliant. Regardless of ADA, this type of poor planning simply assumes everyone will arrive by car. I was unable to spot a bike rack anywhere on the site or in the public right of way. The public sidewalk completely lacks street trees. Sure, the building is nice and new but poorly planned. By contrast, the dated Arby’s location in the next block to the West has an access route to their entrance from the sidewalk. Although it does not meet current ADA standards, it complies with the intent which is more than I can say for Starbucks.
The City of Saint Louis is not alone in permitting poorly planned projects to be built. The adjacent suburb, quite dense and pedestrian friendly, is allowing new construction to erode what there good urban roots. One such project, is another new Starbucks which opened within the last month or so.
Located on the SE corner of Delmar and North & South this new Starbucks drive-thru is more geared toward motorists than the many pedestrians in the area. Despite a high level of pedestrians in the area, this new Starbucks shrugs off any notion of complying with the federal ADA requirement for an accessible entrance from the public street.
Above, a new Bentley, valued at roughly $170K, waits at a red light while a young couple with dog and twins in stroller cross the street.
The couple from above enter the site of the Starbucks via the outgoing auto lane and head toward the back of the building to access the ADA ramp to get their kids out of the parking lot. As others leave, a minivan attempts to back out of a space.The Royal Banks branch diagonally across from the Starbucks, built recently, also suffers from the same issue. From the sidewalk we can see the entrance and an accessible parking space but if you are on the sidewalk (and not driving a black Porsche) you are not welcomed.
Some might say this is better than the gas station that used to be on the site to which I would agree. But, when building brand new from scratch shouldn’t these businesses do a better job attempting to connect people to their front door? The best way is to build up to the street but short of that they need to provide an access route.
Those trying to enter the bank on foot (or mobility device) end up facing the outgoing auto traffic. Those able to can jump onto the sidewalk adjacent to the building but others are forced to risk it in the auto lane until they reach the ramp from the drive to entry.
Given this bank’s sidewalks and ramps I don’t think they’d get an access route right anyway. The red ‘truncated domes’ are used to help those who are visually impaired to know when they are crossing a drive/street. Their direction is meant to guide them, by feel under foot, to the other side. However, here we can see that these will send them out into the street.
The two remaining corners each have older buildings that are urban in form — butting up to the sidewalk. This makes it much easier for pedestrians to access local businesses and spend money. Of course, they must first get past the Post-Dispatch newspaper box blocking the top of the wheelchair ramp.
Back to the city we see the new big box store, The Restaurant Depot, on Manchester Road across from St. Louis Marketplace.
This store is not open to the general public, you must be a restaurant owner to get in. Still, this facility should have an ADA route from the public sidewalk as an employee might use a wheelchair or simply decide to take transit and walk from the nearest bus stop to their job.
Above is yet another new Starbucks being constructed between Broadway and 7th at Russel, just east of Soulard. An adjacent building will have a new Bread Co (Panera for you non St. Louis readers). I’m guessing they will lack an ADA compliant access route to both of these locations.
We cannot continue this cycle of building places hostile to pedestrians and then say there are not pedestrians as a justification to build ever more hostile environments. People arriving at these sites on foot, bike, wheelchair, scooter or car can all be accomodated if we as a city/region make it a priority. Our leadership in the city and in adjacent municipalities have failed to look out for the interests for whom they are supposed to serve.