For a class project at SLU I was going through the list of city departments/agencies and noticed one that I had never really looked at before, the St. Louis City Emergency Management Agency. After 9/11 and Katrina we’ve all seen how municipal response teams can be overwhelmed. We as tax paying citizens have expectations about services we expect from our local government but all too often we wait until a situation arises before concerns are addressed.
Having now viewed the website for the city’s Emergency Management Agency (http://www.stlouiscityema.com) I can say I’m not feeling as safe as I did beforehand. The agency’s mission is:
To coordinate, cooperate, and communicate with all agencies that have a responsibility in the area of Emergency Management and Homeland Security for the City of St. Louis. This includes but is not limited to the Mitigation, Prevention, Preparedness, Response, and Recovery from any manmade / national disaster that takes place in the City of St. Louis.
To work as a region to protect the citizens of St. Louis and the surrounding communities from all hazards.
From the outward appearances of the agency, they couldn’t do much for themselves let along protect “protect the citizens of St. Louis and the surrounding communities from all hazards.” What is my basis for such a harsh statement?
For starters, the website would have been considered amateurish a decade ago. For example, the page for upcoming events:
Each page is a different color and clearly the designer had a CD (or maybe a 5-1/4″ floppy disk) of clipart. More substantially, the information is half a decade out of date!
Perhaps you want to volunteer to help out?
Well, that page is under construction at this time. Note how the background image covers the navigation buttons at the top of the page.
On another page at least they give us links to other sites where perhaps we can find some good information:
You can’t tell from the above screen shot but the lights on the ambulances blink on the actual page. Not at all comforting.
The site has been updated enough to send folks elsewhere for training this year:
Maybe this is the norm? What about St. Louis County, I thought.
For St. Louis County they have the Office of Emergency Management through the St. Louis County Police. From their site I was able to download a PDF of their 100+ page Basic Emergency Operations Plan, see the list of members on their Local Emergency Planning Committee and so on. I know that:
The unit operates from the Emergency Operations Center (EOC), a uniquely designed self-contained underground structure. In the event of disaster, the facility is able to function independent of all common utilities. The OEM is tasked with preparing members of local government, law enforcement, and the public and private sectors, with how to prevent, prepare for, respond to, and recover from disasters.
The city’s Emergency folks operate out of the lower level of the Solders Memorial. Is it, like the county’s, able to function separately from normal utilities? While I’ve not read the full county plan it does appear they have a clear plan for communications — whom to call and when and so on.
The person responsible at City Hall, up the chain, is the recently named new Director of Public Safety, Charles Bryson. Of course, this lack of information predates his time on the job — going back to Sam Simon who was in the position from 2002 to 2007. He recently left the job to take a new position at SLU, the Director of Emergency Preparedness. From SLU’s announcement:
Simon has directed city emergency responses, including Hurricane Katrina relief operations at Lambert-St. Louis International Airport and helped develop emergency preparedness planning for the recent World Series.
Simon came to SLU with extensive credentials in the area of emergency preparedness. He was the metropolitan area’s coordinator for Homeland Security and currently is completing the Homeland Security Executive Leadership Program at the Naval Post Graduate School in Monterey, Calif. He also has served as an adjunct professor in SLU’s School of Public Health.
Of course, FEMA never actually used the relief operations at the airport so we don’t really know how well that was planned. Still, Simon appears to have the right credentials. So maybe the city is better prepared than the website lets on?
Those of us that live/work downtown are probably a little better off than the rest of the city — we have the Downtown St. Louis Emergency Preparedness Operation (or DSTEP). This information is only a couple of years out of date (references to SBC, now AT&T, for example). The “testimonials” section includes a quote from Fire Chief Sherman George — more recently out of date. Many of the website sections such as Evacuations Plans, Emergency Supplies, Credentialing, News & Media and Downtown Residents all simply state “coming soon.” The copyright on the pages is 2005. Interesting, they talk about two initiatives for the operation — the first:
1) The creation of a website that provides pertinent information about emergency preparedness. It offers a wealth of specific information to downtown St. Louis, provides contact information and offers more information about DSTEP as well. Please visit the website at (www.DSTEP.org).
Well, they’ve failed to accomplish their first item! With so many of our “leader” and “good corporate citizens” involved how can they simply drop the ball and not finish what they started?
Emergencies are, by their nature, never planned. They strike when you least expect them to and we have an expectation that our governments are prepared to coordinate efforts when the worst does happen. From what I have seen thus far I have little confidence the City of St. Louis is prepared to handle a large emergency. Let’s all hope it is not tested, but if it is, that I am very wrong.